SuperYou Returns & Refunds
At SuperYou, we prioritize your health and satisfaction; if your order arrives damaged or doesn't meet our quality standards, you can request a return within 14 days of delivery. Due to the perishable nature of our food products, we can only accept returns on unopened items in their original packaging.
Return Process
- 1.Initiate Your Request
Log into your SuperYou account and select the order you wish to return, or contact our support team with your order number.
- 2.Quality Verification
Upload a clear photo of the product and its expiry date if you are reporting a damaged or defective item.
- 3.Pack and Ship
Once approved, securely pack the items in their original box and use the prepaid shipping label provided via email.
- 4.Receive Your Refund
After our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.